Mix and Match
Refund policy
At [Buyora], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 7–14 days from the date of delivery to request a return. To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it
- The item must be in its original packaging
- A receipt or proof of purchase is required
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Personal care items
- Customized or made-to-order products
- Sale or discounted items (if applicable)
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note:
- Shipping costs are non-refundable
- If you receive a refund, the cost of return shipping may be deducted (if applicable)
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card company, as processing time may vary
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
📧 Email: [buyora337@gmail.com]
📞 Phone: [03412117292]