Mix and Match

Refund policy

At [Buyora], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 7–14 days from the date of delivery to request a return. To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it
  • The item must be in its original packaging
  • A receipt or proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods
  • Personal care items
  • Customized or made-to-order products
  • Sale or discounted items (if applicable)

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

  • Shipping costs are non-refundable
  • If you receive a refund, the cost of return shipping may be deducted (if applicable)

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card company, as processing time may vary
  • Contact your bank

If you’ve done all of this and still have not received your refund, please contact us.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:
📧 Email: [buyora337@gmail.com]
📞 Phone: [03412117292]